Help colleagues build awareness and confidence

Support colleagues to understand the changes by:
- Discussing the updates during team meetings and safety huddles.
- Using the presentation materials in local teaching sessions.
- Signposting staff to TURAS learning modules and supporting resources.
- Sharing key messages across your organisation and professional networks.

Support patients, residents, service users and visitors by:
- Keeping them informed about any infection prevention and control precautions that are in place.
- Explaining why precautions are needed and how they help protect individuals and those around them.
- Promoting good hand and respiratory hygiene and encouraging everyone to play their part in preventing the spread of infection.
- Listening and responding to questions or concerns, providing practical advice on what individuals can do to support safer care environments.
- Reminding visitors not to visit if they are feeling unwell or have symptoms of an infectious illness.
Clear communication can help build understanding, confidence and cooperation with infection prevention and control measures.
Every Conversation Counts. Champion the updated guidance by talking about the changes, supporting learning, and helping everyone understand the precautions that keep people safe.